Allow rescan on failed previous scans
closed
M
Manuel Juran
Hi dear Serviceteam,
I understand that there is a reason to only allow 1 scan every 24hrs.
However, when setting things up, it is very tedious to always wait 24hrs for trying to get a scan to be successful (because of fe ip restrictions).
My Feature Request would be:
Allow an immediate rescan of the website, if the last (number of) Scan(s) failed.
Thanks.
M
Manuel Juran
Hi,
so that was a bug then, since we HAVE a payed plan.
M
Michael
marked this post as
closed
Hello there,
The 24-hour scan limitation only applies to users on the Free plan. Paid plan users can run rescans without this restriction.
If you find yourself needing more frequent scans while setting things up, upgrading to a paid plan will remove this limitation.
Best regards,
Michael
D
Dominic Morgan
This has also been very frustrating for me.
Is it a new restriction because I am sure I have set up banners before where I have rescanned using the static IP and a firewall whitelist soon after the first one failed.
Now I get told I have to wait 24 hours.
This significantly increases onboarding time which I'm sure wasn't what you intended with this new feature.